At Nexus, our highly experienced team of clinical and counselling psychologists provide specialist employee counselling services for a wide range of workplace and emotional issues. The EAP program allows employees to call us directly should they need our services and our specialised intake process will ensure that they are carefully matched to the psychologist whose expertise and experience best suits their needs.
Often you’ll find that EAP providers may not know the workplace psychologists they work with. At Nexus, this is far from the case. Our intake team and reception team hold a close working relationship with the psychologist team, ensuring that client-psychologist matches are not only informed, but personal. Throughout the process, your employee’s details and the fact that they are attending will remain completely confidential, thereby ensuring that they feel entirely comfortable to attend and are able to be open and honest, allowing them to get the most from their sessions.
The nexus EAP also offers support and advice for your company regarding how to approach, cope with and prevent difficult workplace incidents that can arise. Following a traumatic incident in the workplace, it is important that action is taken within the first 48 hours. As such, our specialist psychologists are able to travel to your location to hold Critical Incident Debriefing sessions as soon as possible following the event to help those involved cope with the experience, in addition to providing ongoing group and individual counselling sessions as necessary. Often such incidents can be unexpected and overwhelming, so Nexus will support and guide your company through the entire process.
Our expert team are also able to offer staff training, team building sessions, and conflict resolution programs to encourage effective teamwork and help prevent the occurrence of difficult incidents. We understand that in every workplace, staff’s ability to work collectively in an environment that bolsters creativity and high moral is crucial to a company’s success, so Nexus will endeavour to make this a reality.
Lastly, as we appreciate that each company is unique, we tailor our program to your company’s individual needs. This enables you to set pre-negotiated caps on employee sessions, and to provide the exact support feel is best for your company, and your employees.